When an order is not shipped after the 14 business day alloted time, are you able to get a refund or choose from another supplier?
I am only asking a question here as I have never had any issues with late arrivals. But, this time, I am already at Order placed afternoon of 02/05 and label created 02/11. Not shipped yet.
I assume I will be having to place am email on. 02/19.