UPDATED SUBSTITUTION POLICY*
Hello Med Fam!
Just wanted to update everyone and clarify on our "Substitution" policy.
Our stock fluctuates daily and sometimes it can take the site a while to update to reflect our current stock, so I try to keep up and update it myself as quickly as possible. Our shippers try their best to honor every order and every sub request however, if a product is out of stock then it's out of stock. Going forward it would help immensely if you could all ALWAYS include a sub choice in the comments section of your order. The shippers will only sub if they absolutely need to. If your order is for 2 ounces or more of a product that ran out of stock I will reach out to you and request a sub choice, otherwise the shippers will try their best to fulfill your order with your sub choice or another strain closest to the one you ordered. We know you all would like your orders as quickly as possible, so always adding a sub will help move this process along. This reflects our sub policy on the rules page listed below.