I made an order last Friday with which I got the automated response for the Bitcoin address to send it to. since then I have heard nothing. I normally receive a message saying the coin was received and order being processed. Does anyone know what's going on?
Comments
I would send a message to medman, it could be a error that they revived it and approved it but you never got one, or the wrong amount was sent.
If you don't get payment confirmation within 3 hours of sending the Bitcoin, you should reach out to them using the contact form.
Also agree.
I did, I also sent the confirmation number I received when they accepted my bitcoin payment. Hopefully, this will help things go smoother as I have never had a problem with an order from them. I appreciate what they do. I will keep y'all posted. Thank you for the replies.
Dooky AKA Best Gamer On The Planet - well at least an OG "Original Gamer"
I once had an order where I never got confirmation, but after about a week of contacting medman and going back and forth, it just showed up at my door.
strange. - though I did give the confirmation number showing they accepted my payment. I haven't heard from them since the one email I received this morning asking me to clarify what my question was - that was when I sent the confirmation information. I use green wallet so I get confirmations on everything. I highly recommend if you use bitcoin to use green wallet.
Same thing happening. Made order. Received confirmation and amount to send Sent money via Coinbase. Coinbase shows being sent. Eight hours later no conformation from MedMan they received payment.
well I have had 1 conversation with them today and that was it. so I am hoping. I am sorry to hear it happened to you as well. It is my hopes and from past experience with MedMan that the issue will be resolved.
Medboy,
we need some help here.
I've been having email problems since Sunday, that's probably affecting the automated emails too. Hopefully the tech dude can fix the issue by tomorrow. Sorry for these delays!
I just received an email a little over an hour ago asking me a question about bitcoin. I hope I was best able to answer the question as I am definitely not the foremost authority on bitcoin. I would post the message here but it has transaction id's and such that don't belong on a public forum.
Lucky you. I submitted a request through comments yesterday about a payment that was sent but no confirmation from Medman..........no response yet.
ok so Update for everyone and I am sorry I should have said this earlier but Medman delivered so I have no complaint. It seems the system may be going through some changes and even in the midst they are still getting deliveries out so I want to Thank The MedMen for being so Awesome
Dooky
I also got a response from Medboy acknowledging payment was received.
I reloaded my order page last night after I paid and it generated a repeat order but never had this issue.
just keep the faith. From my own personal experience, I can say you will get your order.